Frequently Asked Questions

What is the Drone Retrieval Cannon and how does it work?

The Drone Retrieval Cannon is an air powered cannon that is designed to get drones out of trees and other hard to reach obstacles. Using the provided spool, a length of line double the height of the obstacle is laid out on the floor, in front of the intended firing position. Then, the cannon is pressurized. The cannon can be pressurized with a bike pump, CO2 pump, air compressor, or any air source that supports a standard (Schrader) valve. The included projectile (connected to the line) is loaded into the cannon. The cannon is ready to fire.

To get drones out of trees, it is recommended to aim above the branch the drone is stuck in, then fire the cannon. Ideally the projectile travels over the branch and lands on the ground. Then, the operator can pull on both sides of the line at once to shake the drone out of the tree. Once the drone is out, or if a shot is missed, it’s recommended to undo the projectile from the line in order to pull it back through the tree. This ensures the projectile doesn’t get stuck in the tree.

What if the projectile gets stuck?

Most of the time, when a projectile is stuck in a tree, with enough force it can be pulled out. However, it is always best practice to undo the projectile before pulling the line back through the tree. If the projectile really is stuck, the line can be cut with a sharp blade. Replacement projectiles and spools are available here

What if I can’t get my drone back?

Unfortunately, every drone recovery situation is different and we can’t guarantee you’ll get your drone back. However, since we’ve developed and started using the cannon, our team has never lost a drone to a tree.

How dangerous is the cannon?

Following the correct procedure outlined in the instructional video, the cannon is quite safe to use. The main danger comes from aiming the cannon in an unsafe direction (i.e. at people, pets, property) or unspooling the line incorrectly. If the line is unspooled behind the operator, the line could cause serious injury such as rope burn. Please do not load anything into the cannon besides the basic projectile. The included projectile can cause serious injury, property damage, or potential death if fired at a living creature or property.

What’s your refund/return policy?

All products defective from the manufacturer will be replaced. Returns will be handled on a case by case basis. If your product arrived damaged in transit, a claim must be filed with the shipping carrier. Please email us if you have any questions/concerns by responding to your order email.

How much does shipping cost?

Shipping in the continental US is usually $10-25. Our team will give you an exact shipping price when you place your order.

How long does shipping take?

Shipping in the continental US through UPS ground can take 1-5 days. Overnight and faster shipping methods are available. We ship from California